Legal

Refund Policy

Seller: Michael Lockard d/b/a The Pass HQ

This site and related products are operated by Michael Lockard doing business as The Pass HQ (“we,” “us”).

Digital products

Because digital kits and systems are delivered immediately, refunds are handled case-by-case. If a file is defective or access fails, contact us and we will fix delivery or refund.

Programs

Kitchen Leadership Path seats (including Team, Standard, and Guided) follow the terms stated in your enrollment or sponsor agreement. Inquire before purchase if you need clarification.

How to request

Email yeschef@thepasshq.com with your order email, product, and reason. We aim to reply within 2 business days.

Contact

Questions: yeschef@thepasshq.com or use the Inquire form.

Last updated: September 24, 2026