These terms apply to Kitchen Leadership Program: 1:1 Mentored. They add to our Purchase Terms (thepasshq.com/purchase-terms). Where the two differ, these terms apply to 1:1 Mentored.

1. Who is who

"Buyer" means the person or property that pays. "Candidate" means the person being developed. "Chef Lockard" means Michael Lockard, doing business as The Pass HQ. The buyer accepts these terms at checkout. The candidate accepts them by booking the Development Plan call.

2. What is included

• The full Kitchen Leadership Program materials, delivered to the candidate.
• 12 one-on-one sessions with Chef Lockard, 30 minutes each, about every other week.
• A Development Plan call, a Progress Check and a Capstone and Next-Role Plan, 30 minutes each.
• Written notes after the Progress Check and the Capstone, sent to the candidate and the buyer.
• One email thread between the candidate and Chef Lockard. Replies within two business days.
• Review and scoring of one capstone on the teaching property.

Sessions are by video call. There are no on-site visits.

3. Teaching property and your data

All coursework uses Stonebridge Club, a fictitious teaching property. Do not send Chef Lockard or The Pass HQ your property's P&L, invoices, vendor pricing, pay rates or other confidential business records. If such information is shared, we will not store it or use it, and you are responsible for having shared it.

4. Scheduling

Sessions are booked in our scheduling tool during Chef Lockard's published hours (currently Tuesday, Wednesday and Thursday, 3:00 to 5:00 PM Eastern). The candidate books the Development Plan call within 7 days of purchase. To reschedule, give at least 24 hours notice. A session missed without notice is not made up. If Chef Lockard must cancel, the session is rescheduled, not lost.

5. Term

The program runs about six months. Access to sessions, calls and email ends at the Capstone and Next-Role Plan call or 7 months after purchase, whichever comes first. The candidate keeps the materials.

6. Fit review and refunds

Chef Lockard may decide, on or after the Development Plan call and within 7 days of purchase, that the program is not the right fit. If he does, he will tell the buyer in writing and refund the full price. Apart from this fit review, all sales are final, including if the candidate leaves the property, stops the program or misses sessions.

7. No guarantee of results

Results depend on the candidate's starting point, effort and application, and on their workplace. Chef Lockard delivers the program as described. He does not guarantee any promotion, job, pay change, financial result or other outcome.

8. Educational only

The program and every session are educational. Nothing in them is accounting, tax, legal, payroll, human resources, financial or business consulting advice, or advice about any specific property. Confirm pay, labor and legal matters with qualified professionals.

9. Working relationships

The candidate keeps raising workplace matters with their own chef or manager. Chef Lockard does not contact the candidate's coworkers, does not evaluate the property or its staff, and does not take part in workplace disputes. Written notes describe the candidate's progress in the program only.

10. Confidentiality

Chef Lockard keeps what the candidate shares in sessions confidential, except the written notes described in section 2, which go to the buyer. The candidate should share only what they are comfortable having reflected in those notes.

11. Certificate

The completion quiz opens when the candidate reaches the Capstone (about month 6). Passing it earns a certificate of completion and 2 months of The Pass HQ Chef's Office for the candidate, starting when it launches. The buyer receives 6 months of The Pass HQ Chef's Office at purchase, starting when it launches. The certificate is not a professional certification or license.

12. Limit of liability

To the extent the law allows, Chef Lockard's and The Pass HQ's total liability for anything related to 1:1 Mentored is limited to the amount the buyer paid for it. Neither is liable for indirect, incidental or consequential losses, including lost profits.

13. Payment

Payment is handled by Gumroad, our merchant of record, which collects any applicable sales tax and issues the receipt.

14. Governing law

These terms are governed by the laws of the State of Connecticut.

15. Contact

yeschef@thepasshq.com